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Set Up Kiosk: Facial Recognition Setup

Learn how to set up a kiosk with facial recognition for quick and secure employee check-ins.

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Written by Gutsy Support
Updated over 2 months ago

Facial recognition is a clock-in method where employees scan their face so the system can identify and approve their attendance.

This guide will walk you through how to set up employee facial data and manage existing records directly from the kiosk device.


Before You Begin

Make sure you have already:

If facial recognition is enabled as a clock-in method in your Outlet setup, you can proceed with the steps below.


1. Set Up Employee Facial Data

  1. Open the kiosk device where the kiosk is created.

  2. Tap Facial Setup.

  3. Tap the + icon to add a new face record.

  4. Select the employee’s name from the dropdown list.

  5. Tap Register.

  6. Face the camera clearly during the authentication process.

  7. Set a PIN lock for the employee’s account

    • Enter a PIN between 4 and 16 digits.

    • Tap the ✅checkmark to confirm.

  8. Wait for the Verification Successful message.


2. Manage Facial Recognition Records

After setting up facial data, you can view and manage employee records directly in the kiosk.

  1. On your kiosk device, go to Facial Setup.

  2. You will see:

    1. A search bar (magnifier icon) to search by employee name

    2. A status filter to view:

      • Activated

      • Deactivated

      • All

    3. A list of registered employees

  3. Tap the three-dot icon next to an employee’s name for more actions:

    1. Re-register Face ID: Update the employee’s facial data (e.g., if clock-in fails repeatedly).

    2. Deactivate: Temporarily disable the employee’s facial setup (e.g., when they are moved to a different outlet).

    3. Delete: Permanently remove the employee’s facial record from the kiosk. You will need to re-register from scratch if needed again.

💡 Scenario:

If an employee transfers temporarily from Outlet A to Outlet B, you can deactivate their record in Outlet A to avoid confusion. When they return, simply re-register it.


Great work! You’ve not only learned how to set up facial recognition but also how to manage and troubleshoot it, giving you full control to keep attendance running smoothly and securely.

Still exploring? Head over to our Help Center for more in-depth guides and FAQs.


If you have any questions, feel free to reach out to us at support@gutsyhq.com. We'll get back to you from there.

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